Photoshop Elements and OS X Mavericks

I’ve been getting a lot of questions about PSE and the latest OS X update, 10.9 (Mavericks). The news is mostly good: all versions of PSE that I’ve tried (6 through 12) work just fine, with one exception. If you have PSE 11, the Comic and Graphics Novel filters will crash PSE. So far I don’t know a solution for this. Also, I haven’t tried installing or uninstalling, and that could be a problem with the oldest versions.

If you upgrade to Mavericks, it is very important to delete all existing PSE, Organizer, and Bridge (for PSE 6 and 8) preferences.  To do this, you need to go to your username->Library->Preferences and delete everything relevant there.

Mavericks is a bit different than the past couple of versions of OS X, thankfully, for how you get to that library. Open a Finder window and click your user account in the list on the left side of the window. Now go up to the top of the window and and click the button with the gear icon on it. Choose Show View Options from  the popout menu. If you look down the list of checkboxes, you’ll see the library at the bottom of the list. Turn this on and from now on it will show up in the top level of results when you click on your name in any Finder window:

library

If you don’t delete all the preferences, you are likely to have problems. If you do, things should go fairly smoothly, although some people find that older versions of PSE tend to run more slowly in 10.9 than in earlier versions of OS X. Which preferences? It depends on which version you have, but you want to look for files and folders beginning Adobe Photoshop Elements, Elements Organizer,  and com.adobe. Here’s the trash on my mac after doing this, if it helps:

deleted preferences

EDIT A reminder to PSE 6 users who are upgrading from 10.6: you must make sure you don’t have PSE 6 set to run in Rosetta before you upgrade OS X. This is about Lion, but it still pertains:

http://barbarabrundage.com/2011/07/29/photoshop-elements-6-and-lion

Oh, incidentally, if you have PSE 11 and your menus are grayed out after updating, that usually means you need to update the driver for your Wacom tablet.

 

 

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PSE 12 and Older Operating Systems

Time moves on, and Adobe is gradually moving away from support for older operating systems. For Photoshop Elements, if you use Windows, so far there’s only one concern, but Mac folks may have noticed that PSE 12 lists 10.7 as the lowest version of OS X that will run it. Is that really true?

Here’s what you need to know if you’re contemplating purchasing PSE 12:

Windows:

If you’re running Windows 7 or 8, no problems at all. If you’re running XP or Vista, though, you need to be aware that Adobe has cut off updates for the Camera Raw plug-in at version 8.0, the version that comes with PSE 12 when you first install it. The current version is 8.2. If your computer has Win 7 or 8, no problem. Just go to Help->Updates in the Editor and it should install for you. But XP and Vista users won’t even see this update. (This is true for all Adobe programs, incidentally, not just PSE.)

If you only shoot JPEG files, this doesn’t matter at all. But if you like to shoot raw, you need to understand that every camera model has its own raw format and when new cameras come out, the Camera Raw plug-in has to be updated to understand their raw files. So theoretically you won’t be able to open raw files from new cameras in Elements 12 on older versions of windows. There are two workarounds for this, so you aren’t totally out of luck.

The official workaround is to download the free Adobe DNG converter, which you can use to convert your raw files to a format that your version of the raw converter can understand. You can download it here:

http://www.adobe.com/support/downloads/detail.jsp?ftpID=5646&promoid=DTEHR

Just install it, make a desktop shortcut and you can drop a single raw file or a folder of files onto the shortcut to make DNG files for yourself.

If you’re braver, you may want to read through this thread at the Elements Village website. Be sure to read the whole thing, since it begins with discussing 8.1 in Elements 11. (Be aware, though, that Adobe says that 8.2 includes features that rely on system components that aren’t  in older operating systems.)

If you decide to try it, just make sure to save the older version of the raw plug-in in case you need to put it back again if you do find a problem with 8.2.

Mac:

Adobe says that you need OS X 10.7 to run PSE 12, and that’s true if you use the Organizer. However, if you’re running 10.6.8, the Editor seems to work just fine, according to the reports I’ve gotten from people who’ve tried it (I don’t have 10.6 anymore to try this myself, so I can’t say from personal experience). If you’re contemplating trying PSE 12 in 10.6, be sure to download the trial and give it a good hard workout for the full 30 days before buying, just to be sure. (Note that you won’t get any support from Adobe if you install PSE 12 in 10.6, but since official support for PSE is pretty limited anyway, this may or may not matter to you.) And you may have trouble updating the raw converter in the future, if that’s a concern.

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PSE 8, 9, 10 Can’t Sign In, Error 404

If you’ve been using Photoshop Elements 8, 9, or 10 and suddenly you’re finding that you’re stuck in an endless loop for signing in when you start PSE, or getting some kind of error message (usually Error 404 or 400), or it’s just impossibly slow, the problem is your photoshop.com account.

Photoshop.com is gone. Well, the URL is still active, but it’s just a promo page for Photoshop now. (Just clarify, since a few people don’t seem to understand, you can’t log in anymore. There is nothing to log in to now.) If you had photos stored at photoshop.com you should have gotten a bunch of emails from Adobe over the last several months about how Adobe Revel was replacing photoshop.com and your photos were going to get moved.

Most people got the emails, but Adobe evidently didn’t make it very clear that Revel is not a direct substitute for photoshop.com. Elements doesn’t understand anything about Revel (except for PSE 11, which always had links to Revel rather than photoshop.com), and you can’t use Revel from within PSE 8, 9, or 10.

So the problem is that Elements is trying to contact photoshop.com and that isn’t there anymore. Here’s what you need to do get PSE working right again. When you see the sign-in screen, click Cancel. Then:

1. Disable backup/syncing.

Do this from the Organizer’s preferences>Backup/Sync if you can. If not, go to the System Tray/Notifications area at the bottom right of your screen in Windows or the icon in the menubar at the very top of your screen on a Mac and disable everything you can.

2. Stop using the Welcome Screen.

The Welcome Screen is programmed always to try to phone home, even if you had it set to automatically take you straight to the Editor or Organizer, and it will keep trying, bringing PSE to a crawl. So you don’t want to use it anymore.

  • Windows: Go to C:\Program Files or Program Files(x86) for 64-bit systems\Adobe, and find the actual .exe file for the Editor and/or Organizer. (In Windows 7 and 8 its Type is called Application and doesn’t display the .exe. extension.) Right click that and make a desktop shortcut. From now on, use that to start PSE.

 

  • Mac:  For PSE 8, skip this step. For PSE 9 or 10, go to the Applications folder and find your version of PSE. The Organizer will be Adobe Elements  < Version number > Organizer. The Editor for PSE 9 is the top file in Adobe Photoshop Elements 9 Editor. In PSE 10, it’s in Adobe Photoshop Elements 10 Editor->Support Files. Make a Dock icon. The easiest way is to just launch PSE from there and then go over to your Dock, click-hold on the icon for the running program, and choose “Keep in Dock” from the flyout menu.

3. Go into the Organizer and check your Albums.

For any that show the Sharing symbol, turn off sharing by right-clicking (control-clicking on a Mac if your mouse is set up for one button) the Sharing symbol and stopping it there.

These steps should make PSE usable again, but there’s some bad news, too. Adobe chose to store all online content for these versions at photoshop.com, so none of it is there anymore. That means that anything in your Content panel with a blue or gold banner, or any album templates with banners aren’t there anymore. If you haven’t downloaded those yet, it’s too late now, and you’ll lose them if you ever have to reinstall PSE. Also, if you signed up for photoshop.com, your Organizer contact book was stored there, too, so you can’t use the contact book anymore.

If you’re confused about what happened to photoshop.com, there’s more about the move here:

http://forums.adobe.com/community/ps.com_sharing_and_storage

If you need help with Revel, the basics are covered here:

http://forums.adobe.com/community/revel

(Note: None of this pertains to the Mac App Store versions of PSE 9 or 10, but you can’t reinstall those at all now, since they’ve been replaced by PSE 11 in the store and Adobe’s way of making older versions available for re-downloading requires the 24-digit serial number and won’t accept your Apple ID instead.)

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Adobe updates Camera Raw for PSE 11

If you use Photoshop Elements with a newer model camera, you’ll be pleased to know that Adobe has released Adobe Camera Raw 7.3 for PSE. To install it, launch the Editor and go to Help->Updates, then follow the onscreen instructions. You need to have PSE 11 to install this update. It won’t work with earlier versions of Elements.

Here’s a list of the twenty new cameras whose raw files now work with the raw converter in Elements:

1.Canon EOS 6D

2.Canon PowerShot S110

3.Canon PowerShot G15

4.Canon PowerShot SX50 HS

5.Casio Exilim EX-ZR1000

6.Casio Exilim EX-FC300S

7.Leica M-E

8.Nikon 1 V2

9.Nikon D5200

10.Nikon D600

11.Olympus PEN E-PL5

12.Olympus PEN E-PM2

13.Olympus STYLUS XZ-2 iHS

14.Panasonic DMC-GH3

15.Pentax K-5 II

16.Pentax K-5 IIs

17.Pentax Q10

18.Sony DSC-RX1

19.Sony NEX-VG30

20.Sony NEX-VG900

 

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You don’t have to Move

If you’ve used the Type tools in Photoshop Elements 11, you’ve probably noticed that as soon as you commit your text (by clicking the green checkmark or pressing Enter/Return), suddenly the Type tool is gone and the Move tool is active instead. If you want to edit your type, you have to go back over to the Tools panel and click it again.

Adobe reasons that most people will want to position their text once they’ve created it, which is why they made this change from older versions where you had the Type tool till you yourself clicked on a different tool. If you don’t like the new behavior, it’s very easy to change it, although it’s not obvious how to do it.

Just go to the Editor preferences->General, and turn off this checkbox:

turn off Select Move tool after commiting text

From now on, the Type tool stays active until you change to another tool.

 

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Scanning in Photoshop Elements 11

If you’ve used older versions of Elements, you may be surprised to find that Elements 11 doesn’t recognize your scanner, even though your old version did. That’s because Adobe has stopped installing the  necessary TWAIN plug-in, although they still provide it with Elements.

It’s super simple to take of this, though.

Windows: Go to C:\Program Files [Program Files(x 86) for 64-bit systems]\ Adobe\Photoshop Elements 11\Optional Plug-Ins\ and move the Import-Export folder  to C:\ Program Files [Program Files(x 86) for 64-bit systems]\Adobe\Photoshop Elements 11\Locales\en_US\Plug-Ins (the “en_US” part will be different if you aren’t in the United States). If you don’t want to hassle with this, you may be able to use WIA (the Windows system scanning) instead, from both the Editor and the Organizer.

Mac: Go to Applications>Adobe Photoshop Elements 11>Support Files>Optional Plug-Ins and move the ImportModules folder into Applications>Adobe Photoshop Elements 11>Support Files>Plug-Ins.

This is a bit different from the last couple of versions where you just moved the actual plug-in file, but it’s just as easy to do.

EDIT Well, that’s the official way to do it, but a little experimenting shows that a much simpler file path that works just as well is to just grab the Import-Export s folder (depending on your operating system), and move it into the main Plug-ins folder.

So in Windows put the Import-Export folder into  C:\ Program Files [Program Files(x 86) for 64-bit systems]\Adobe\Photoshop Elements 11\Plug-Ins. The Mac file path is the same as the one given above.

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Which iPad?

A lot of folks have been asking me about which iPad they should get. The answer is that it depends. Only you can decide whether the extra expense of a data plan is worth it to you, so I can’t help much with that part.

As for whether to get the New iPad or the iPad 2, I have the original iPad and the New iPad. Everything they say about the new screen is true, but  in most real life situations I don’t find that it makes all that much difference unless you’re a major pixel peeper. (Yes, I know lots of people disagree–I guess it depends on how you use it.) For music reading in particular, the only major advantage to the newer model is that the angle of view is much better–you can see what’s the screen more easily when it’s not dead on straight to you than you can with the original iPad, and it does get brighter, too. But for reading PDF sheet music, I can’t really say I see a lot of difference in the way things look on the better screen. I’ve read several articles saying that text is amazingly, hugely better, but I just don’t see that, honestly. Yes, there’s a difference, but it’s not as enormous a difference as the hype machine would have you believe.

I do find the color rendering is sometimes a bit peculiar with the new super screen, which can be over saturated and unrealistic looking at times. Night scenes in video are particularly noticeable–the highest budget film can look like the lighting budget was in the hundreds of dollars sometimes. I guess you could argue that it’s actually more realistic, since it looks like people acting under artificial lighting, which is just what it is, but it’s not always exactly pleasing.

It’s true that it gets a bit warm, but if you have a case this is pretty much of a non-issue. It seems like the battery life is less than on the older model, but in real life it’s pretty close.

I ran a test, running movies continuously at maximum brightness with the sound, push notifications, and bluetooth all turned off. I started at 10:17 AM, and the New iPad went to sleep at 6:05 pm and the iPad 1 at 6:22–pretty close considering how much more screen the new one is driving. Of course, it takes a lot longer to fully recharge the New iPad, not surprising considering the size of the battery.

So if you’re a musician, which one do I recommend? I think your best bang for the buck right now is to get a new iPad 2. Apple cut the price on this model so it would be a real bargain anyway, and there are several reports that it has hugely improved battery life in the current iteration. With a starting price of $399, you really can’t go wrong.

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Adobe Hide and Seek: Setting PSE 10 as External Editor

Lots of people are thinking there’s a problem with the Mac version of Photoshop Elements 10 as an external editor for programs like iPhoto, Aperture, or Lightroom. If you’re having this problem, 99% of the time, you haven’t really set Elements as your external editor at all, even if you thought you did.

In Elements 10 for Mac, the actual Editor application is hidden away in the main Elements 10 folder inside a folder called Support Files. Who would think to look in there for the program itself? But that’s where Adobe hid it, supposedly to make things easier for beginners, or so they say. What you see at the top level of the PSE 10 folder is actually an alias to the Welcome Screen.

So when choosing Elements 10 as an external editor here’s the file you really want:

How to find the actual editor file in Photoshop Elements 10

If Elements is opening but no image appears when you send one over from the other program, that’s almost certainly your problem. Go back and change the chosen External Editor to the file where the arrow’s pointing in the illustration, and you should be all set.

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More about PSE 9 and the Mac App Store

It’s not only the lack of Organizer that makes the Mac App Store version of Elements 9 different. In order to comply with the App Store rules about installation and updates, the App Store version of Elements 9 has completely different file paths.

The things that Elements normally strews all over your hard drive are all contained within the app itself in this version. So, for instance, say you need to move TWAIN.plugin from the Optional Plug-ins->ImportModules folder into the regular Plug-ins->ImportModules folder so that you can scan into Elements.

You can look around in your Applications folder till your eyes ache and you won’t find anything. Instead, if you right click the PSE 9 Editor itself and choose Show Package Contents->Contents, you’ll find all those folders hiding in there:

The file path for the mac app store version

So far so good. But when you try to move TWAIN.plugin, you’re going to see this unfriendly message:

OS X warns you about moving files within the app.

 

Don’t let it put you off. Just click Authenticate, and you’ll be asked for your OS X account password and then you can successfully move the file. Oddly, you can delete files in here without authentication.

However, there’s one very serious problem with the App Store version of Elements 9. It doesn’t care bediddly about the file mediaDatabase.db3. If you like to install extra stuff into Elements, like layer styles, actions for the Effects panel, and so on, it just doesn’t work here. Anything that requires forcing Elements to regenerate this file is a complete no-go, since after you delete it, Elements runs just fine without it and sees no need to recreate it. This means the only way to run actions is from the Actions Player in Guided Edit (look in the folder Contents->Application Data for the things you’d normally find in Hard Drive->Library->Application Support). You can’t install anything into the  Effects or Contents panels, so no add-on tools, no layer styles, etc. Brushes aren’t affected by this, but Smart Brush presets you make yourself are.

For that reason, I’d recommend sticking with the other versions of Elements (boxed or Adobe download) until Adobe fixes this, if you haven’t yet bought Elements 9.

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